No Refund or Exchange Policy
Although we do not accept returns or exchanges we do stand behind
the authenticity of each of our items. If you receive an item and doubt
its authenticity you must notify us by email (info@upscalealley.com) within 3 business days of receiving the item.
After
receiving your notification, we will provide 5 business days for you to
obtain a reputable 3rd party authentication. This must be a written
certificate of non-authenticity on their letterhead. If the 3rd party
authenticator does not find the item to be authentic we will gladly
accept the return. Please notify us immediately and we will send you a
pre-paid shipping label via email. The 3rd party authentication
document must be included with the returned item. After receiving the
item you will be issued a full refund including any original shipping
charges.